ID check


ID VERIFICATION CHECK

⚠️ IMPORTANT: Direct Delivery Orders
If you purchase a direct delivery product using a credit card processor (Moneris, Stripe, etc.),
or if your shipping and billing addresses differ, we will need to verify your identity.

Payment Options

1 PayPal

No ID check required for most PayPal payments – they handle verification for us.

Exceptions:

  • If delivery location is far from billing address
  • If PayPal cannot verify your identity

2 Credit Card

ID check required for all credit card payments on 3-day delivery orders.

Required Documents:

  • Driver’s license photo
  • Credit card photo (front)

Why We Require Verification

We have been victims of fraud and need to protect our business.

Fraudulent purchases using stolen credit cards have resulted in significant losses.
When the legitimate card owner disputes the charge, we lose both the product and the payment.
This verification process helps protect both our business and legitimate customers.

Required Documentation

Driver’s License Requirements:

  • High-resolution photo required
  • Name must be clearly visible
  • Billing or shipping address must be visible
  • You may mask sensitive information and your face
  • Note: Face verification required for multiple orders or address mismatches
Driver's License Example

Credit Card Requirements:

  • Photo of card front required
  • Name must be clearly visible
  • You may hide the full card number
  • Only last 4 digits need to be visible
Credit Card Example

🔄 Alternative Solutions

Don’t want to go through the verification process? Here are your options:

A) PayPal Payment

Pay using PayPal and ship to the address registered in your PayPal account.

Note: Not available if you’ve already paid via credit card due to additional processing fees.

B) UPS Store Pickup

Have your package shipped to the nearest UPS store for pickup at your convenience.

  • Photo ID required for pickup
  • Confirm store accepts large packages
  • Send us your preferred UPS Store address

We apologize for any inconvenience. In a perfect world, this verification wouldn’t be necessary.

Thank you for your understanding and cooperation.