refund and return

Sex Doll Return, Exchanges and refund

A quality check is performed on your dolls before it is shipped to you.
In the unlikely event that you receive a defective*  or the wrong product, we will send you a new doll**

If the doll’s skin has been damaged in the shipping process, we will send you the necessary repair kit to fix the doll.

If the item is damaged due to improper use, you are not eligible for any exchanges.
You must have common sense and take care of the item to avoid any damage to the product.

Our goal is to get you satisfied. We use common sense and treat you the way that we would like to be treated as a customer.

* = Defective means that you can not use your doll because of significant malfunction.

** = The process is the following:
1. You send your doll to an address that we provide using the cheapest shipping method available.
2. You send us the shipping bill.
3. We pay you for the shipping.
4. We ship you a new doll.

Please note that there is no other way around.
This is the unique method to get a new doll shipped to you.