We inspect and take photos

of your sex doll for your approval before shipping her to you 👍

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If I choose a second head, will the skin color match?

Absolutely! You can be confident the skin tone will always be a perfect match.

Skeleton: Default | semi-loose | Loose | What is the difference?

Default skeleton: Allows the doll to stand and hold almost any position. Some strength is required to move the joints (please refer to our review videos).
Semi-loose: Easier to adjust the joints. The doll may not be able to stand.
Loose: Feels like a sleeping body. There is no resistance whatsoever in the joints.

What’s the difference between TPE, S-TPE and silicone?

Silicone dolls are…

1. More expensive.
2. More stain and scratch-resistant.
3. Their skin feels less lifelike/natural.
4. Intimacy with them feels less natural.
5. When crafted well, silicone dolls can appear incredibly realistic.
6. Silicone sex dolls are heavier.

TPE dolls are…

1. Softer.
2. More fragile. Easier to stain and scratch.
3. Their skin is more flexible.

S-TPE dolls are…

1. Exactly the same as TPE, with the following exceptions:
2. Much more resistant to tearing.
3. Heavier than TPE, adding anywhere from 5 to 12 pounds to your doll, depending on its height.

Can I have the doll shipped to a UPS/FedEx store?

Yes!

On the order page, you’ll find a checkbox labeled “SHIP TO A DIFFERENT ADDRESS?” Click on it and fill out the fields with the address of the nearest carrier facility.
Please make it clear that you want the package to be shipped to the carrier.

In what currency are your prices?

All our prices are listed in USD

Why should I buy from you?

While 99.5% of sex doll vendors operate only virtual stores, we are one of the few in the world with a real inventory and a physical shop where we review and repair sex dolls.

We are professionals who truly know our products. As one customer review perfectly put it:
“Would you trust a kid playing with a flight simulator to fly you around the world, or would you prefer a real pilot? Sexdolls-shop.com is the real pilot.”

Our customer reviews (https://whattheysay.reviews/sexdolls-shop.com/) are outstanding, and we are the preferred vendor for many respected and independent reviewers, including Celesdoll, Tom’s Reviews, Reddit, legitsexdollsvendors, bestsexdollsvendors and more.

We value transparency over money.

We also provide exceptional after-sales service, and we’re proud to say that no one even comes close to us in terms of customer satisfaction.

Do you carry any $600 dolls?

We exclusively carry high-quality dolls from reputable brands.
Any website offering more than a 50% discount on regular prices, claiming exceptional deals by ‘eliminating intermediaries and dealing directly with factories,’ is simply misleading you.

In fact, our commitment led us to visit factories in China and establish direct partnerships with top brands.

Here’s what’s really happening:

Established, reputable companies employ engineers to create and manufacture high-quality sex dolls.
Smaller, deceitful Chinese companies steal their work and replicate their materials.
These copies lack detail and are made from inferior materials.
They use low-quality recycled TPE for the skin, which is not only cheaper but often toxic and prone to rapid tearing. Their skeleton joints are either too loose or too rigid, usually breaking within 4 months, rendering the doll unusable.
These companies sell these cheap, counterfeit dolls on the black market at low prices. However, they illegally use promotional materials created by legitimate companies to market their inferior products.
Scammers create websites claiming they’ve ‘cut out the middleman,’ but you’re essentially purchasing subpar merchandise.

Half the time, you won’t even receive the doll you carefully selected; they may send you a different one, and your money is lost. You might want to read Tom’s excellent blog on this issue.

These individuals may also promise the ‘original brand,’ claim the doll will look exactly like the pictures, and post numerous fake reviews.
On their website, they audaciously warn against cheap imitations.

Don’t be fooled; they are professional scammers.
If you encounter a website selling dolls at half the usual price, it’s likely peddling cheap counterfeit copies that won’t last more than a few weeks.

Some websites mix regular prices with massive discounts on select dolls, but remember: a 50% price reduction often indicates a subpar counterfeit doll.
There’s no other explanation.

If it appears too good to be true, it usually is.

Heating/moaning/vagina cleaner/breathing/sucking vagina option any good?

In our experience, no electronic device related to sex dolls is reliable.
Either it doesn’t work at all, or it doesn’t work well or it works for a very short period of time.

MOANING SYSTEM
The voice is a Chinese lady with a huge accent and her vocabulary is extremely limited. Spare your money. Of course, if you wish to buy it, we will sell it to you. No warranty will be granted though.

INTELLIGENT CLEANING DEVICE
We took a chance to sell it to 3 of our customers that insisted on it. All 3 had problems with their devices. We feel we need to protect our customers from losing $375. Of course, if you wish to buy it, we will sell it to you. No warranty will be granted though.

BODY HEATING
As our competitors offer the heating system option, we are offering it as well however, we tested the body heating system and we do not recommend it. You have a 50% chance that it will stop working. On top of that, it does not heat the vagina area at all which makes it useless in our opinion.

Of course, at the end of the day, you decide whether you want to add this option to your doll or not, however, please note that, as you have been warned, there will be no refund if ever the heating system should stop working or not work as you expected.

BREATHING OPTION
To be fair, we never tried this. If you wish to buy it, we will sell it to you. No warranty will be granted though.

ROBOT SEX DOLL
We tried one once in our shop. We always test the products that we sell to our customers which is a huge benefit for you: You deal with a seller that knows exactly what he is selling. The robot we tested broke after 30 seconds of use. We decided to not offer any of these to our customers.

AUTO SUCKING VAGINA
Customers who tried that option barely feel the difference when using it. It adds about 7 pounds weight to your doll and it happened 1 time where the doll was not even usable because it made sex feel uncomfortable. We can not offer any warranty on that option.

Should I order my doll with the stand feet option?

If you don’t order your doll with the stand feet option, you risk severely damaging her feet every time you put her down, even for just a second.
Shoes cannot replace the stand feet option. Unless you have a foot fetish and find the bolts under the feet bothersome, we strongly recommend purchasing this option for your doll.

Please note:
A doll cannot stand on its own, even with the stand feet option. It will need to lean against something or receive assistance to maintain balance.

What are the most frequent customer complaints?

We don’t receive many complaints, but when we do, they typically fall into the following categories, listed from most mentioned to least mentioned:

Some items may be missing from the box.
The doll may arrive with minor damages, such as loose nails or incorrectly placed eyes.
Concerns about the build or shipping waiting time.

Unfortunately, all of the above issues are beyond our control. We do everything within our power to provide you with the best possible purchasing experience. However, there are factors that we cannot influence.

If you ever find that items are missing from the box, we will promptly arrange for them to be shipped to you. In the case of minor damages that may occur during transportation or due to handling by customs agents, please refer to this page for our refund and return policy: https://www.sexdolls-shop.com/refund-and-return/

How to store your doll?

Here are the best storage solutions:

Hang her somewhere. If you can’t do that, you can lay her on thick memory foam.
If she lies on your bed for extended periods without thick memory foam, her buttocks may flatten over time.
Store her in her box, standing with her knees 100% straight to prevent the bolts in the knee joints from loosening.
If none of the above options work for you, try having her stand against a wall with her knees straight to avoid loosening the bolts in the knee joints.

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